Frequently Asked Questions
We're sure you have some questions
And we've got your answers
What types of pet supplements do you offer?
We offer a wide range of pet supplements tailored to meet different health needs, including joint support, skin and coat health, digestive health, immune support, calming aids, and more. All our products are formulated to support the unique needs of dogs, cats, and other small pets.
How do I choose the right supplement for my pet?
Each pet is unique, and we recommend consulting with your veterinarian before starting any supplement. You can also use our online product filters to sort supplements by species, health concern, and product type. If you have specific questions, our customer service team is here to help guide you.
Are your supplements safe for puppies, kittens, or senior pets?
Yes, we have supplements specifically formulated for all life stages, including puppies, kittens, and senior pets. Be sure to check the product label for age and weight recommendations, or contact us to confirm which products are suitable for younger or older pets.
Where are your supplements manufactured?
Our supplements are manufactured in Canada in facilities that follow stringent quality and safety standards. Each batch undergoes rigorous testing to ensure it meets our high standards for safety, purity, and efficacy.
How long will it take to see results from the supplements?
The time frame varies depending on the supplement type and individual pet. Generally, you may start noticing improvements in areas like coat shine, energy, and digestion within 2–4 weeks. For joint support and calming supplements, results may take a bit longer.
What if my pet doesn't like the taste of the supplement?
We offer a satisfaction guarantee! Many of our supplements come in flavors pets love, but if your pet is picky or has trouble with the supplement, you can contact us for tips on administering it or to discuss a possible exchange or refund.
How should I store pet supplements to maintain their freshness?
Most supplements should be stored in a cool, dry place away from direct sunlight. Some may require refrigeration after opening. Always check the label for specific storage instructions to ensure maximum freshness and efficacy.
Do you offer auto-ship or subscription services for regular orders?
Yes! Our subscription service allows you to set up regular deliveries for your pet's favorite supplements. You can choose the frequency that suits your needs, and you’ll save on each order. You can manage, pause, or cancel subscriptions anytime through your account.
